hi, I have checked the environment variables. Its fine. I tried to access the testcomplete in a remote machine through two PCs of the same configuration. When I take its access from my PC I am getting errors while running the testcases. whereas when I am accessing it from another PC there are no errors for the same(both are of same configuration). Also I cannot add image checkpoints. Earlier when I bring the mouse pointer to a region, it shows a red box to capture that region. But now its missing and I am not able to capture the desired region while recording the testcase.