Hi,
One thing to check: when you try manually connect to the remote machine using RDP, there *must not* be requested anything except user name and password. No Confidentiality Info or similair windows which are not handled by TestComplete.
Alex - Thanks for the information! When I manually connect to the remote machine using RDP (nothing to do with TestComplete), there doesn't appear to be any screens other than username/password.
Here is a little more information about my issue (I sent this to support first.)
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I’ve setup the Network Suite functionality on both the MASTER and SLAVE computers. If I’m on the MASTER computer and connect to the SLAVE computer via remote desktop, then disconnect from the SLAVE using tscon, I am able to use the Network Suite to start the test runs on the MASTER. This only works if the Network Suite > Hosts > Login Mode is set to MANUAL.
If the Network Suite > Hosts > Login Mode is set to AUTOMATED (RDP SESSION), I get this error: “Unable to create a user session on the remote computer.”
I believe I have every setting correct that’s listed on the “Configure Group Policies” page (https://support.smartbear.com/viewarticle/68479/#GPO). I have also disabled the screensaver on the SLAVE.
I’m not sure what else to try. Any suggestions?
