Message: the test log files cannot be created

Question

Up until last week I have had no issues running tests and saving the log files. However, recently I have been receiving this message: "The test log files cannot be created. Reason: the operation completed successfully." I am not sure why I wouldn't have permission to create the directory where the logs are usually saved. Does anyone have any suggestions to fix this?

marsha_r · Answer

Did you just upgrade TestComplete? That's an issue some people have seen with the new version. If so, contact Support directly about this. Here's the link:
https://support.smartbear.com/testcomplete/message

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Message: the test log files cannot be created

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