Forum Discussion

jkrolczy's avatar
jkrolczy
Regular Contributor
11 years ago

McAfee McTray.exe issue


I seem to always come across the McAfee issues.



TestComplete 9.31.3889.7 being used.





Here is the new issue we have been seeing in our company.

The company a month or so back updated the version of our McAfee Ent.



So now when we perform an initial script run from TestComplete,

the script runs ok, BUT fails. (Sys.Refresh() seems to trigger ?)



The log will reflect that McTray.exe has crashed.



Hovering the mouse over the red McAfee shield icon, it will disappear.



 



Here is the only current work-around I have right now:



Here are the steps

   C:\Program Files (x86)\McAfee\Common Framework



in here

set under properties for:

  UdaterUI.exe

  McTray.exe

set them to run as administrator



kill processes or reboot laptop / desktop





This does not crash the McTray.exe process any more

from initial script runs from TestComplete.



Anyone else experiencing this recent issue?

Or know what may have changed with the McAfee and Testcomplete interaction?



 



McAfee Info:

============



System Information 

Computer Name: xxxxxxxxxxxxx

  

McAfee Agent 

Version number: 4.8.0.887

Managed 

Last security update check: 1/3/2014 10:30:32 AM

Last agent-to-server communication: 1/2/2014 9:40:16 AM

Agent to Server Communication Interval (every): 1 hour

Policy Enforcement Interval (every): 1 hour

Agent ID: {xxxxxxxxxxxxxxxxxxxxxx}

ePO Server/Agent Handler 

DNS Name: xxxxxx.xxxxxx.com

IP Address: 10.100.4.60

Port Number: 443

  

  

McAfee ePO Deep Command Discovery Plugin 

Version number: 1.0.0.329

Language: Multiple

  

  

McAfee DLP Endpoint 

Version number: 9.3.0.637

Language: English (United States)

  

  

McAfee Endpoint Encryption for Files and Folders 

Version number: 4.2.0.164

Language: Multiple

  

  

McAfee SiteAdvisor Enterprise 

Version number: 3.5.0.573

Language: English (United States)

  

  

McAfee VirusScan Enterprise + AntiSpyware Enterprise 

Version number: 8.8.0 (8.8.0.975)

Build date: 8/15/2012

  

Anti-virus License Type: licensed

  

Scan engine version (32-bit): 5600.1067

  

Scan engine version (64-bit): 5600.1067

  

DAT version: 7305.0000

DAT Created on: 12/31/2013

  

Number of Signatures in extra.dat: 0

Name of threats that extra.dat can detect: None 

Buffer Overflow and Access Protection DAT version: 657

  

Installed Patches: 2

  

Installed Modules: 

  

 

Copyright © 1995-2013 McAfee, Inc. 

All Rights Reserved. 

www.mcafee.com 

   

JamesK


  • hlalumiere's avatar
    hlalumiere
    Regular Contributor
    11 years ago
    Personally I would suggest you uninstall McAfee altogether... Not only will it cause multiple issues in a test environment, it will also potentially block the Windows Script Host in situations where you need it. If you abnsolutely insist on having an anti virus on a testing machine, steer clear of McAfee, Norton, AVG, and Kaspersky... They are all way too aggressive and in my experience cause horrible slowdowns and problems. Avira seems to work fine here, so does MS Security Essentials.



    You can remove McAfee Enterprise from your machine, and its agent, with the remover here: http://www.sunbeltsoftware.com/Business/Agent-Uninstallers/ . Then run MCPR.exe (http://www.majorgeeks.com/files/details/mcafee_consumer_product_removal_tool.html) to remove any traces and restore any changes that were made to the scripting host by McAfee.



    The best anti-virus is just to pay attention to what you are doing, there is no substitute for common sense.