Forum Discussion
It's not working! I can't map the object again and I have read the info you gave me.
Now I have the new version of firefox and the new patch for tc and now I can't event start the navigator. Once I have send the command to start the program tc stop the execution.
some data from the patch of firefox I have on my system after the last update from today 17/05/2018
<version value="60.0.1.6710">
<func rva="0x00638569" name="CallGetServiceByName" />
Also is weird that I have the new patch on my pc and on the site you don't have information about this new patch for 60.0.1
- tristaanogre7 years agoEsteemed Contributor
cdosreis wrote:
It's not working! I can't map the object again and I have read the info you gave me.
Now I have the new version of firefox and the new patch for tc and now I can't event start the navigator. Once I have send the command to start the program tc stop the execution.some data from the patch of firefox I have on my system after the last update from today 17/05/2018
<version value="60.0.1.6710">
<func rva="0x00638569" name="CallGetServiceByName" />
Also is weird that I have the new patch on my pc and on the site you don't have information about this new patch for 60.0.1First, a note... I'm not a SmartBear employee... I'm providing what help I can as a fellow user, helping you figure stuff out. SmartBear staff DO hang out here... but if you want more direct, immediate help, please contact https://support.smartbear.com/message/?prod=TestComplete.
That said.... as mentioned, you will need to use Object Spy to find the object in your application... in other words, don't go to NameMapping and attempt to "highlight" from there are open the object browser from there... use Object Spy (https://support.smartbear.com/testcomplete/docs/testing-with/exploring-apps/object-spy/about.html) to find the object, navigate from there to find the object in the Object Browser, and do investigation to determine what is different between what you have mapped in NameMapping and how the object appears in the Object Browser. That is going to take work... but it is how you, generally, solve this problem.
That said, the patch that is available is for FireFox version 60. Now, whether or not that patch supports the detailed subversion of 60.0.1.6710 is a question directly for SmartBear support.
Now.... you say that you "can't start the navigator". Not sure what you mean by that. Do you get errors in your TestComplete log? Can you share what you're attempting to execute in order "start the navigator"? The more information you can give us of a) what you're actually doing and b) what results/errors/behaviors you're seeing, the easier it will be for us to help you.
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