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McFoesch's avatar
McFoesch
Occasional Contributor
9 years ago

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I recently received a new machine using MS7 64 bit OS with 8 GB of ram instead of my previous MS7 32 bit OS with 4 GB of ram.    Had transfered Test Complete license over sucessfully and scripts ap...
joseph_michaud's avatar
joseph_michaud
Icon for Staff rankStaff
9 years ago

Try uninstalling / reinstalling TestComplete...

McFoesch's avatar
McFoesch
Occasional Contributor
9 years ago

If I recall correctly when I moved from my old laptop to my new laptop, using Windows Add/Remove Program, it prompted me if I wanted to completely uninstall, then it asked me if I wanted to deactivate License (and some verbage related to moving to another machine).

 

I am thinking I would want to accept the completly uninstall option, then choose to NOT deactivate the license since I will be turning around and reloading the Test Complete back on the same machine I just removed it from. 

 

Does that sound correct? 

 

Thanks, Mark

  • joseph_michaud's avatar
    joseph_michaud
    Icon for Staff rankStaff
    9 years ago

    It does.  You're right . . . there's no point in deactivating the license if you'd just simply have to re-activate it again on that same  machine.