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helmer's avatar
helmer
Contributor
8 years ago
Solved

ISO 9001 certification SmartBear/TestComplete

I am testing a application which is developed in a company have ISO 9001 certificate for is QA and Development process. Part of ISO 9001 is that you also question the 3rd Party components about thei...
AlexKaras's avatar
AlexKaras
Icon for Champion Level 1 rankChampion Level 1
8 years ago

Hi,

 

I believe that this is better and faster to address directly to SmartBear via this form - https://support.smartbear.com/message/?prod=TestComplete

I also remember that long ago tristaanogre worked with SmartBear on the question that was related to regulated industry and maybe Robert can share something relevant to your case.

  • tristaanogre's avatar
    tristaanogre
    Esteemed Contributor
    8 years ago

    I second AlexKaras that your best bet is to contact SmartBear directly.  I would send the message via the support link but I'd also suggest you contact your sales representative or customer experience manager.  

     

    When I worked with SmartBear concerning regulated industry, it was something that had to be handled directly with a SmartBear representative.  There were agreements, contracts, etc., that were arranged and passed back and forth... stuff a lot more complicated than should be handled by a forum. SmartBear is CERTAINLY willing to help with this kind of stuff, at least in my experience.  In my experience it was with FDA CFR 21 Part 11 governing documentation for clinical trials... probably a LOT more complex than an ISO 9001 cert... but it wouldn't hurt to ask.