Forum Discussion

vthomeschoolmom's avatar
vthomeschoolmom
Super Contributor
4 years ago

INstalled latest and now Sentinel HASP service is not present.

And I cannot open TestComplete. I see nothing in the help or the tool for when the service is just not even there. Does anyone know how I can resolve this? Thanks
Marsha_R's avatar
Marsha_R
Moderator
4 years ago

I would start over from your backup and try the upgrade again.  

 

What version of TC did you start from?

    • sonya_m's avatar
      sonya_m
      SmartBear Alumni (Retired)
      4 years ago

      Thank you, Marsha!

       

      vthomeschoolmom Did the suggestions help? I couldn't find a support case, please let the Community know if you need more help.