Forum Discussion

Shehnaz's avatar
Shehnaz
Occasional Contributor
5 years ago

How to resolve Access to Remote License Managers configuration for constantly changing ip address?

I have Test Execute installed on Windows server and in config for Access to Remote License Managers , I have included 2 Search Parameters computer name and ip address. But for some reason, if I just...
  • sonya_m's avatar
    sonya_m
    5 years ago

    Let me post the possible solutions here, this can be helpful for the Community going forward:

     

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    I believe the reason the IP address works and the name doesn't, is that the license service uses a different search method depending on what is entered into the field.  The license service is a third party software, so we are a bit limited in what we can change in it.  First let's make sure that the setting "Aggressive Search for Remote Licenses" is enabled on the page: http://localhost:1947/_int_/config_to.html.  If that doesn't help, then it's possible that UDP communication is being blocked.  Please check your security and make sure that UDP communication over port 1947 is being allowed.

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