How to followup on Support tickets?
I have opened a couple of tickets with Support for our issues with TestComplete and Subversion, in addition to forum discussions. I got a response to one, which was helpful, but did not provide a solu...
Forum Discussion
You should have received an e-mail at least as an automated response indicating the ticket. You should be able to reply to that, leaving the subject header as is, and that will signal through the ticket.
Other than that, I can't say.
I may have seen your questions concerning SVN and TestComplete. I recall seeing one or two in the recent past and one which had a decent answer to it. Could you describe what about the answer did not solve your problem and what additional symptoms/difficulties are presenting?
Other than that, I can't say.
I may have seen your questions concerning SVN and TestComplete. I recall seeing one or two in the recent past and one which had a decent answer to it. Could you describe what about the answer did not solve your problem and what additional symptoms/difficulties are presenting?