Forum Discussion

Loganathan's avatar
Loganathan
Occasional Contributor
10 years ago

How to fix Unable to create a user session using jenkins in TestComplete

1. Start Jenkins in Mypc. 2. Create a node successfully. 3. Take another pc to enter my jenkins with created node url (ipaddress:8080/computer/TestNode/) 4. Connect the Jenkins slave-agent 5. Cre...
kavansays's avatar
kavansays
Contributor
9 years ago

Tried configuring all these above listed settings still getting same error..

 

[TestComplete] Found TestComplete/TestExecute installations:
	Type: TC, Version: 11.31.2420.7, Path: "C:\Program Files (x86)\SmartBear\TestComplete 11\bin\TestComplete.exe"
[TestComplete] Selected TestComplete/TestExecute installation:
	Type: TC, Version: 11.31.2420.7, Path: "C:\Program Files (x86)\SmartBear\TestComplete 11\bin\TestComplete.exe"
[TestComplete] Launching the test runner.
$ '"C:\Program Files (x86)\SmartBear\TestComplete 11\bin\TestCompleteService11.exe"' //LogonAndExecute //lDomain: "" //lName: "vwagh" //lPassword: ******** //lTimeout: "-1" //lUseActiveSession: "false" //lCommandLine: '""C:\Program Files (x86)\SmartBear\TestComplete 11\bin\TestComplete.exe" D:\AutomationDir\INDMS\Suits\InDMS\InDMS.pjs /run /SilentMode /ForceConversion /ns /exit /ExportLog:C:\jenkins_slave\workspace\INDMS_GUI_SMOKE\5901695.tclogx /ExportLog:C:\jenkins_slave\workspace\INDMS_GUI_SMOKE\5901695.htmlx /ErrorLog:C:\jenkins_slave\workspace\INDMS_GUI_SMOKE\5901695.txt /project:SMOKE"'
[TestComplete] Test runner exit code: -10 (Unable to create a user session).
[TestComplete] [WARNING] Unable to find the log file "5901695.tclogx".
[TestComplete] [WARNING] Unable to find the log file "5901695.htmlx".
[TestComplete] [WARNING] Errors occurred during the test execution.
[TestComplete] Marking the build as UNSTABLE.
[TestComplete] The test execution finished (InDMS/SMOKE).
Build step 'TestComplete Test' changed build result to UNSTABLE
Finished: UNSTABLE
magi-i-luften's avatar
magi-i-luften
Occasional Contributor
9 years ago

Hi

 

Any solution to this issue?

 

I'm also facing the exactly same problem.

I'm able to start TestExecute 12 (version: 12.10.602.11) and manually start my project which uses Firefox 45.0.2 - with success.

But my job in Jenkins are still giving me the same error:

[TestComplete] Test runner exit code: -10 (Unable to create a user session).
[TestComplete] [WARNING] Unable to find the log file "1471179.tclogx".
[TestComplete] [WARNING] Unable to find the log file "1471179.htmlx".
[TestComplete] [WARNING] Unable to find the log file "1471179.mht".
[TestComplete] [WARNING] Errors occurred during the test execution.
[TestComplete] Marking the build as FAILED.
[TestComplete] [WARNING] Unable to publish test results (xml data is empty).

 

I'm using Jenkins version 2.32.1 and TestComplete support plug-in version 1.6.

 

Anybody help out there?

 

Best regards

Jens

  • kavansays's avatar
    kavansays
    Contributor
    9 years ago

    Hi Jens - If you are trying to run batch in remote system(Node) then try with Checkbox {Run interactive user session & Use active session} enabled and also pass system credentials..

     

    Thanks,

    Kavan 

    • magi-i-luften's avatar
      magi-i-luften
      Occasional Contributor
      9 years ago

      Hi Kavan

       

      Thank you for answering me - I appreciate any kind for help :o)

       

      I think it's a rather "simple" setup I have:

      Windows Server 12 R2 - my Jenkins-master.

      On the server I also installed TestExecute 12.

       

      I don't have any nodes but the master itself - shouldn't it be possible to run the TestComplete job in such a constellation?

       

      Attached you find my Jenkins-settings for the TestComplete-job.

      As you can see on the settings, I use a service-account for the Test Runner - this user is domain-user and member of the administrator-group.

      The Jenkins-service on the server is marked with "Allow service to interact with desktop".

       

      What have I done wrong?

       

       

      Jenkins settings for the TestComplete job

      Best regards

      Jens

      • AlexKaras's avatar
        AlexKaras
        Icon for Champion Level 1 rankChampion Level 1
        9 years ago

        Hi Jens,

         

        The most easy and reliable solution is to have a dedicated user account, specify this account for the test settings and guarantee that this given user is logged-in interactively before the test is started.

         

        Actually, this has been discussed here a lot of times and the problem is not TestComplete-specific, but rather specific to the most of CI servers running non-interactively and tests that closely emulate end-user actions.

         

        In a nutshell:

        -- CI software usually runs non-interactively and do not interact with the desktop;

        -- The fact that some account is allowed to interact with the desktop does not mean that account will be able and will be allowed to do this: account must have a permission to logon interactively; the user session for this account (the one that it will interact with) must already exist; etc.

        -- Tests that interact with the UI require active interactive user session with the desktop - this is because otherwise the tested application will not be able to display its UI and tests will fail because the UI will actually be absent.

         

        https://community.smartbear.com/t5/TestComplete-Desktop-Testing/TestComplete-with-Jenkins/m-p/126539#M7186 is a sample of the relevant discussion.