Forum Discussion

MagPie69's avatar
MagPie69
New Contributor
8 years ago

how to fix Sentinel Runtime Environment installer failed unable to install an inf file

how to fix Sentinel Runtime Environment installer failed unable to install an inf file this error displays when trying to execute Test complete V12 after intallation
DeskNetCC's avatar
DeskNetCC
New Contributor

What if the installation that killed the service was an automatic update that failed and now you can't get it to run again?

AlexKaras's avatar
AlexKaras
Champion Level 3
8 years ago

Hi,

 

Try to:

-- Uninstall TestComplete (do not deactivate license if requested);

-- Download the latest installer from your my.smartbear.com user portal;

-- Install TestComplete using the downloaded installer.