Forum Discussion

GradyJr's avatar
GradyJr
Contributor
5 years ago

Having trouble activating multiple TestExecute floating licenses

In addition to our TestComplete floating license (with 3 seats) we also have an instance of a floating license for Test Execute on our license manager with 1 seat. We are trying to replace the latter...
  • Wamboo's avatar
    Wamboo
    5 years ago

    Hi, I had the same problem with the TestComplete license in the past.


    I decided to write to support directly. It works very fast.

  • GradyJr's avatar
    GradyJr
    Contributor
    5 years ago

    I forwarded your suggestion to my colleague who is trying to activate our new license. He tells me he tried both deactivating the old license and activating the new one AND uninstalling/reinstalling TestExecute but neither approach worked. If no one has any other suggestions we might need to open a case with SmartBear support to figure this one out. Thanks!