Hi Martin,
To reproduce the issue and to solve it, our development team would like to get access to your SWF file. Could you please send us the file? If it is possible, please use the form (
http://smartbear.com/support/message/?prod=TestComplete) on our web site to directly contact our Support Team and to send your SWF file (you can attach it to the support request). Please refer to this forum thread in your message to the Support Team.
Furthermore, we have some updated modules of TestComplete that could probably solve the issue. We can send them to you if you contact the Support Team via the above-mentioned form on the web site.
Also, please try to update your Flash Player browser plug-in to the latest version (
http://www.adobe.com/go/getflashplayer) if the version which you are using is not the latest one.
One question to clarify the situation: have you reproduced the issue with Runtime Loader when loading other SWF files or did the issue occur only when loading the exact SWF file?
In addition, if you use FlashInjector.swf with the debug version of Flash Player, make sure that the following requirements are met:
* You have the
mm.cfg file in your user account's home directory, and this configuration file contains the
PreloadSwf parameter with the correct fully-qualified name of FlashInjector.swf specified in it. You can learn the name of the directory in which mm.cfg should be located on you hard drive if you execute the "echo %HOMEDRIVE%%HOMEPATH%" command from the Windows command prompt. Also, keep in mind that the path to the FlashInjector.swf module is different on the 32- and 64-bit versions of Windows.
* The fully-qualified name of the directory with FlashInjector.swf is added to the list of trusted locations in Flash Player’s Global Security Settings.
For more information on these settings, please see the
"Configuring Adobe Flash Player for Using FlashInjector" section in the
Testing Flash and Flex Applications with FlashInjector - Overview help topic.
i've also stumbled across this page: http://smartbear.com/support/viewarticle/19977/
question: where would the errors appear that are listed there ? in the error log ? when i run the swf file from runtimeloader.html from a test ("run tested app") there is no log output, even if it does open the requested swf file with runtimeloader.html. |
If one of the errors listed in the
Troubleshooting Runtime Loader help topic occurs when using Runtime Loader, an appropriate error message is displayed as a message box right in the web browser where Runtime Loader is running.
