suryarm
4 years agoNew Member
FATAL ERROR
Hello Team, I am trying to install the Test complete version 12.42 in VM machine and getting the below error . The error report was created via a call to the ShowFatalErrorWithMessage functio...
- 4 years ago
Hi suryarm
I would open a ticket with our support team to resolve this issue.
https://support.smartbear.com/testcomplete/message/
Provide all the details you mentioned here.
In addition to this, please generate and provide an RG report from the machine in the support case. An RG report helps us know how the modules are behaving on the machine when the error occurs. To do this:
1) Run the Report Generator tool located in <TestComplete>\x64\Bin\ReportGenerator.exe (for the 64-bit tool version) or <TestComplete>\Bin\ReportGenerator.exe (for the 32-bit tool version).Cheers,
Emma