Forum Discussion

Bingo's avatar
Bingo
Contributor
6 years ago

Failed to start TCHookX86.exe and can't find this exec program on TC14.

When I start the testcomplete 14 . The dialog will appear and close it , testcomplete will close. we use float license for testcomplete14. --------------------------- TestComplete --------------------...
  • Bingo's avatar
    Bingo
    6 years ago

    The reason is antivirus delete the .exe file which is from smartbear customer team.

tristaanogre's avatar
tristaanogre
Esteemed Contributor

Try a repair install of TC 14 on the machine in question.  It sounds like something got messed up in the registry or in the file installations.

TanyaYatskovska's avatar
TanyaYatskovska
SmartBear Alumni (Retired)
6 years ago

Also, it makes sense to try starting TestComplete as an Administrator.

 

Bingo, let us know if the issue wasn't resolved - we will be happy to assist more.

  • Bingo's avatar
    Bingo
    Contributor
    6 years ago

    Yeah, I have a try. But it can't solve my problem. Thanks.