Forum Discussion

aagapov's avatar
aagapov
Occasional Contributor
14 years ago

Exception EExternalException in module aqReporter.dll

Hi there,



I have faced with very strange and annoying error (I've never seen such things before).

Our testing process launches TestExecute utility every time we need to perform GUI testing with following command line:

TestExecute.exe PDF_testing.pjs "argument" /run /project:PDF_testing /unit:TestManager  /routine:Main /exit /SilentMode /ns



And during the testing the command line given above is executed almost thousand time and after it turns the half amount of tests (300-400) the 'Application Error' dialog (see attachment) rises for the rest launches.

I would like to note that the TestExecute closes after the project run is over (see /exit switch) . 



My environment is:

- Windows Server 2008 R2 64 bits

- we use remote desktop connection to connect to the sever and do not close the session and do not put it (remote desktop connection) to the tray

- TestExecute v8.50.618.11



Unfortunately we cannot provide the scripts to reproduce (NDA) but it does following steps:

 - start Adobe Acrobat Reader 9.4.* (32 bits)

 - load PDF file with U3D content in it

 - iterates through the file content

 - close the reader



Also I would like to note that if a tester makes log off and log in again to this server this error's gone for the first 2-4 hundred tests launches.

We really need to have this issue solved and looking forward for your further contacts.



With best regards,

     Aleksey
  • aqAnt's avatar
    aqAnt
    SmartBear Alumni (Retired)

    Hello Aleksey,





    To help us investigate the situation, please follow the steps below:


    1. When the error appears on the screen, run the <TestExecute 8>\Bin\aqDumpGenerator.exe utility.

    2. Select the TestComplete.exe process in the Dump Generator window and click the Generate... button.

    3. Save a .zip file to your disk and send it to us via our Contact Support form.




    Thanks in advance.