Hi,
Yes, this is what I am talking about.
I see the current situation like this:
a) TestComplete has access to the drop-down internals and can get a list of its values;
b) When you open drop-down, it creates a new window (as a direct child of application's main window) that contains a table list of drop-down values. Let's call it Table;
c) TestComplete does not have access to the Table's internals. This is strange and a bit unexpected. My guess is that this is caused by the implementation of Table is populated with data from the datasource and maybe Development can do something/provide you with some info to make Table's internals to be accessible to TestComplete;
d) Meanwhile, you may explore the functionality of the drop-down itself for one of the possible workarounds:
-- Can you just type the value in the drop-down text field to select required list element without opening the drop-down?
-- Maybe some native method exists either on the Methods pane or within the NativeMSAA property that you can call to select the value?
-- Check if ListElement has some property that you can set to make this given list element to be selected in the drop-down (maybe even without been rendered on the screen).