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Subbulakshmi's avatar
Subbulakshmi
Frequent Contributor
12 years ago

Deactivating TestComplete License

Hi,



While de-activating the TestComplete license from our PC, we are getting one error. Could you please let me know, the reason. The license type is node locked.  PFA for error message. 

3 Replies

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  • TanyaYatskovska's avatar
    TanyaYatskovska
    SmartBear Alumni (Retired)
    12 years ago

    Hi Deepa,


     


    This issue along with the steps that help you resolve it are described in the Licensing Troubleshooter. To open the needed branch, choose the following answers one by one:


    1. I have a problem activating my license key


    2. Too many Sentinel HASP protection keys currently connected


     

  • Subbulakshmi's avatar
    Subbulakshmi
    Frequent Contributor
    12 years ago
    Hi,



    After trying the steps also we are not able to deactivate the license. Could you please help us on this.