Forum Discussion

Subbulakshmi's avatar
Frequent Contributor
11 years ago

Deactivating TestComplete License


While de-activating the TestComplete license from our PC, we are getting one error. Could you please let me know, the reason. The license type is node locked.  PFA for error message. 

3 Replies

  • TanyaYatskovska's avatar
    SmartBear Alumni (Retired)

    Hi Deepa,


    This issue along with the steps that help you resolve it are described in the Licensing Troubleshooter. To open the needed branch, choose the following answers one by one:

    1. I have a problem activating my license key

    2. Too many Sentinel HASP protection keys currently connected


  • Subbulakshmi's avatar
    Frequent Contributor

    After trying the steps also we are not able to deactivate the license. Could you please help us on this.