Solved
Forum Discussion
3 months ago
If the Chrome SmartBear Test Extension isn’t working and shows as grayed out despite manual installation, it’s likely due to compatibility or permission issues. Make sure you’re using the latest version of Chrome and downloading the extension directly from the official website or Chrome Web Store to avoid corruption or outdated files. Check Chrome’s extensions page to ensure it’s enabled and has all necessary permissions. If the issue persists, refer to the official documentation or contact SmartBear support for guidance.