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S_Lecault's avatar
S_Lecault
New Contributor
8 months ago
Solved

Chrome browser starts with Sad Face

Struggling with existing test scripts starting a Chrome Browser. The code works fine on my laptop, but other team members have different behaviors. I use Browsers.item[chrome].Run() to start my bro...
web testing
  • rraghvani's avatar
    rraghvani
    8 months ago

    If Python is your chosen language, then the correct call should be either -

    Browsers.Item[btChrome].Run("https://www.w3schools.com/"); # Using predefined browser type constants
# OR
Browsers.Item["chrome"].Run("https://www.w3schools.com/"); # Using the browser's file name

    Refer to https://support.smartbear.com/testcomplete/docs/general-info/configuring/index.html as you may need to configure your system, depending on your access

Hassan_Ballan's avatar
Hassan_Ballan
Icon for Champion Level 3 rankChampion Level 3
8 months ago

Perhaps you can try this code using your correct NameMaping

function Test1()
{
  Browsers.Item(btChrome).Run();
  Browsers.CurrentBrowser.Navigate("https://www.google.com/");
  Aliases.browser.pageGoogle.formSearch.textareaSearch.Keys("TestComplete");
}

 

S_Lecault's avatar
S_Lecault
New Contributor
8 months ago

your line 3 is exactly how I start the browser, once started, whatever page/url I try, the browser has sad face in the left corner of the tab. 

Opening new tabs, or typing urls even manually on the keybords does not get it to work. I need to close Chrome and restart it.

I my browser was manually started, everything works fine.  Looks like some sort of rights issue (I am admin on the problematic computer. Test Complete is started via an icon with compatibility set "exec as Admin"

 

  • Hassan_Ballan's avatar
    Hassan_Ballan
    Icon for Champion Level 3 rankChampion Level 3
    8 months ago

    What language is your line? Browsers.item[chrome].Run()

    My line is JavaScript "Browsers.Item(btChrome).Run();" and the differences bracket and browser name.

    I understand when you start Chrome yourself it works properly, and it only fails when TestComplete run Chrome. Try to run Chrome with "exec as Admin", do you have same problem? if so can you run TestComplete without the "exec as Admin"?

    • S_Lecault's avatar
      S_Lecault
      New Contributor
      8 months ago

      Hello,

      I've been using use Delphi script with TestComplete since 2011 !

      my exact line has a variable containing the browser constant like btChrome. I was just refering to how I start the browser. 

      In order to start the browser as admin, you mean the compatibility of the Chrome Icon, or some parameter within TestComplete?

      • Hassan_Ballan's avatar
        Hassan_Ballan
        Icon for Champion Level 3 rankChampion Level 3
        8 months ago

        Hello,

        I don't think it is your command line or TestComplete that are causing the problem. You have the correct Delphi command line and it includes ";" at the end, was it a typo in your message?

        Browsers.Item[btChrome].Run;

        The Chrome sad face happens when there's a crash. Try to:
        1. Update Chrome
        2. Kill all Chrome processes and try again
        3. Reset and clean Chrome settings
        4. Uninstall, reboot, and reinstall TestComplete extension
        5. Disable all other extensions
        6. Make sure antivirus is not blocking Chrome
        7. Check for malware

        I am referring to the compatibility, same method you use to start TestComplete. As per your statement "Test Complete is started via an icon with compatibility set "exec as Admin", and not sure why you even need to do that for TestComplete. As a logged in user TestComplete, Browser, and extension should run properly in the same logged in user session.

        Hope this is helpful.