Forum Discussion

neocklee's avatar
neocklee
New Contributor
13 years ago

CheckPoint is not working

Hi,



I am trying to create a Proof of Concept using test complete evaluation copy for below website:-

https://uatwww.am.manulife.com/Direct/Travel/En/Pages/CreateQuotePlan.aspx



And discovered that I am not able to create any checkpoints using test complete. I tested on Safari, Firefox and IE browsers, all can not works.

I tried to follow thru the tutorial and nothing help.



However test complete works well for other website. Is anyone know where to locate the criteria to make use of checkpoint?




  • Hi,



    Can you describe the problem in detail? What steps did you perform, what were the results and how do they differ from the results you expect?
  • neocklee's avatar
    neocklee
    New Contributor
    Below is the steps I performed

    1. Goto Workspace, Under Operations > Checkpoints > Property Checkpoint. Drag and drop that item into the workspace.

    2. It will prompt me with 3 options:-

        - Drag the target point to the object

        - Point and Fix

        - Select Object in visualizer

    3. I selected Point and Fix

    4. It will bring me to the web browser. It normal case, when I mouse over a component e.g. textbox in the web page, it will be boxed it up in red box. However for that particular website, it boxed up the whole page.




  • Hi,



    I've just checked your site, and TC was able to capture all objects there, no matter which method I used. First of all, make sure that TC is started as administrator and that your browser is launched via TestedApps to exclude any permission issues.



    Also, what exact object is obtained (what is its FullName) when you try to capture the needed object?
  • neocklee's avatar
    neocklee
    New Contributor
    Attached is what I captured. I start the application using Run TestedApp
  • neocklee's avatar
    neocklee
    New Contributor
    I found the root cause. TC does not support Firefox v12.
  • kporeddy's avatar
    kporeddy
    New Contributor
    Hello,



    I'm recording on FireFox 18.0.2 and when I try to insert an Object Checkpoint, it fails to pick up the object the mouse is pointing at. It just picks up the whole page.



    I did the same in IE 9.0.8, it works fine.



     I'm using TC 9.10.1894.7



    Any firefox patch that I need to install to get rid of this issue?
  • kporeddy's avatar
    kporeddy
    New Contributor
    Hi Hanya,



    Attached is the screen shot for Firefox objects listed in Object browser.. need help to get rid of this issue.



    Thx

    Kavinder

  • cdeng's avatar
    cdeng
    Occasional Contributor
    Hello, I've try to create property check point for a popup alert message.  It was woking fine on Chrome and Firefox.  However, it has failed on the Safari.  Is there anyone has experieced similar problem and how did you resolve it?  Thank you very much!

  • Hi Carol,


     


    What exactly doesn't work? I've tried with TestComplete and Safari 5.17 - everything seems to work fine.