Forum Discussion

shrutikapur's avatar
shrutikapur
Occasional Contributor
11 years ago

Catastrophic failure is displayed everytime I start my Testcomplete.

Details - Catastrophic failureException address: 0x0A73ECC5  Exception code: 0xC0000005 Report number in session: 1 Session id: {BC00924D-3278-4B53-8A73-9CC39F0D14B7} Session start tim...
  • Ryan_Moran's avatar
    Ryan_Moran
    11 years ago
    The error is specific to an ADO / ODBC connection being held open.

    It may be another application that is holding the connections open.

    This may sound cliche, but have you rebooted?
Ryan_Moran's avatar
Ryan_Moran
Valued Contributor
11 years ago
In regard to the first error message you can try reinstalling Test Complete, and upgrading to the latest version 10.20.

You may need to contact support if it persists.