Forum Discussion

Tanbir's avatar
Tanbir
New Contributor
10 years ago

Cannot focus a disabled or invisible window

I have followed all the instructions perfectly but still testcomplete couldn't display my mobile (ASUS Zenfone 2). Although it shows my handset is connected but always shows the message "Cannot focus...
Android
ASUS
disabled
invisible
window
Zenfone
TanyaYatskovska's avatar
TanyaYatskovska
Icon for Alumni rankAlumni
10 years ago

Hi Tanbir,

 

I have never seen this error. Could you please follow the steps below and contact our Support Team to investigate this issue? Here are the steps:

  1. Run the Report Generator tool located in <TestComplete>\Bin\ReportGenerator.exe.
  2. Select the "Launch/attach to TestComplete" option.
  3. Reproduce the problem.
  4. Click the "Generate..." button in the Report Generator tool and save the report to a local folder.
  5. Send the report to our TestComplete Support Team.

 

Thanks in advance.

Tanbir's avatar
Tanbir
New Contributor
10 years ago

Hi Tanya,

Thanks for your kind attention and reply.

I have followed your instruction but unable to send the file to your desired address. So, I have attached your desired file herewith.