Forum Discussion

FlipFlorey's avatar
FlipFlorey
Occasional Contributor
7 years ago

Cannot find Chrome PLUS Smartbear Test Extension not working

Upgraded to TestComplete 12.5 Now when I try to run a test which opens Chrome it opens Chrome, then gives me a "Waiting for Page('*')" and just sits there. It cannot seem to find the Chrome window. ...
  • FlipFlorey's avatar
    FlipFlorey
    7 years ago

    SOLVED:

     

    Finally got on a phone call with SmartBear Support.

    After digging through files and doing some detective work with Devin...

    Apparently there were some files missing inside of my SmartBear Extension file.

    Uninstalled and reinstalled Chrome 65.

    Uninstalled and reinstalled TestComplete 12.50

    I must admit that I was apprehensive to uninstall TestComplete, had a weird licensing issue last time, and with the boss on vacation I was afraid it would resurface if I attempted it again.

    Would not suggest installing Chrome 66 at all! I think that was the crux of my problem. Methodically walking through the problem with TC support was the way to go. Learned a lot too!

    Thanks SmartBears!

FlipFlorey's avatar
FlipFlorey
Occasional Contributor

UPDATE: 3 days in and still experiencing these issues.

I have upgraded TC to 12.50

I have uninstalled and reinstalled Chrome 60,61,62... currently have given up and have 66 on there.

The browser has been prepped and tweaked for TC.
I have the SmartBear Extension enabled.

I have rebooted multiple times.
And I have opened a ticket. Waiting for a viable solution.

 

FlipFlorey's avatar
FlipFlorey
Occasional Contributor
7 years ago

SOLVED:

 

Finally got on a phone call with SmartBear Support.

After digging through files and doing some detective work with Devin...

Apparently there were some files missing inside of my SmartBear Extension file.

Uninstalled and reinstalled Chrome 65.

Uninstalled and reinstalled TestComplete 12.50

I must admit that I was apprehensive to uninstall TestComplete, had a weird licensing issue last time, and with the boss on vacation I was afraid it would resurface if I attempted it again.

Would not suggest installing Chrome 66 at all! I think that was the crux of my problem. Methodically walking through the problem with TC support was the way to go. Learned a lot too!

Thanks SmartBears!