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huabing's avatar
huabing
Occasional Contributor
4 months ago
Solved

can not identify prompt by using Object Spy

run Edge as manager(administrator) role can identify prompt by Object Spy, but run Edge as sysoptest(administrator) role can not identify prompt( can identify normal elements), how to solve this? co...
object recognition
  • scot1967's avatar
    scot1967
    4 months ago

    TC needs to be 'run as administrator' to properly access objects for identification.  The access level of the current user can be different.  You may need to check with your IT department to enable this.  If you are logging into the test computer as different users with different access levels this could be causing the problem.

    https://support.smartbear.com/testcomplete/docs/general-info/configuring/testing-under-admin-account.html?sbsearch=Run%20as%20administrator

    TestComplete will run a web browser with the same privilege level it is assigned.  To launch a browser as a different user you could script a call to start your browser.  As you have found, testing with different privilege levels can be problematic and even unstable at times.   I hope this helps!  

    WshShell = Sys.OleObject("WScript.Shell");
WshShell.Run("runas /user:StandardUser \"C:\\Program Files (x86)\\Microsoft\\Edge\\Application\\msedge.exe\"");
// Or...
WshShell.Run("runas /user:StandardUser \"C:\\Program Files (x86)\\Microsoft\\Edge\\Application\\msedge.exe https://your-web-app.com\"");

     




rraghvani's avatar
rraghvani
Icon for Champion Level 3 rankChampion Level 3
4 months ago

Are you referring to the browser dialog i.e.

which TestComplete can identify the controls as

or web app dialog?

Again, TestComplete and the AUT need to have the same privileges. I'm not sure why you are using different user roles!?

 

huabing's avatar
huabing
Occasional Contributor
4 months ago

The former, browser dialog. When I use Object Spy to drag the mouse to point to the object, it just keeps loading and shows "Searching for the object that is under the mouse cursor. Please wait..."

When I navigate to Object Browser and use "MGRTEST" role to run Edge and identify the alert, it displays 

But when I use "SYSOPTEST" role to run Edge and identify the same alert, it displays

The "SYSOPTEST" role cannot identify the alert. But it can identify the normal element(id, class, etc.) So I'm confused.