Forum Discussion
Hassan_Ballan
Champion Level 2
18 days agoTestComplete, Extension, and Browser all need to be installed and run under same role.
The manager(administrator) role is different from sysoptest(administrator) role, and I assume you installed TestComplete/Extension using manager(administrator) role and it is working for you as expected.
If you intend to use TestComplete with sysoptest(administrator) role, I suggest that you uninstall TestComplete, reboot, and re-install TestComplete using that role. This should make it work for you.
💬 If a response helped you out, don’t forget to Like it! And if it answered your question, mark it as the solution so others can benefit too.