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MW_Didata's avatar
MW_Didata
Super Contributor
9 months ago
Solved

Backticks in textboxes using the Keys command

Related to ticket from 2 years ago:  testcomplete-questions/testexecute-enters-in-textbox/247032 Somehow, during the test run when using Keys, sometimes a ` (backtick) is entered into the field. O...
  • MW_Didata's avatar
    MW_Didata
    2 months ago

    For those in the future that face the same problem here is how I fixed it:

    My keyboard language was set to "English (International)".
    Meaning to enter a backtick (`) you have to press it twice, same for quotes (").
    The press once is used to make special characters, ' + a = á etc.

    I think it might have been a windows bug where it whould register the key pressed once,
    even though it was never pressed.


    The fix is to set the keyboard language to "English (United States)".


    This fixed the issue by disabling the 2nd press needed to make the actual chars (`, ', ")
    but now I can no longer make á, é, í, ó, ú, ý or ä, ë, ï, ö, ü, ÿ etc.
    I can live with that tbh.

MW_Didata's avatar
MW_Didata
Super Contributor
9 months ago

As stated in previous ticket this does also happen in grids

Of the 2 examples the 1st was on 05-12-24 at 21:22:51

and the 2nd was on 01-12-24 at 22:21:27

The days in between were all fine

rraghvani's avatar
rraghvani
Icon for Champion Level 3 rankChampion Level 3
9 months ago

So the issue is still occurring after 2 years!? 

What is your keyboard language settings? Have you checked with your application developers, to see if there's anything that might cause this? Have you upgraded TestComplete since two years ago?

I'm not sure if I have asked you before, but are you able to create a new project having this issue, and post it, so that we can have a look?

  • MW_Didata's avatar
    MW_Didata
    Super Contributor
    9 months ago

    This issue comes up every so often,

    Last week twice before that not sure.

     

    I think my KB language is set to Dutch

    I asked my developers and it doesn't seem like it comes from our side.

    I always update TC to the latest version.

    I can't create a project where this happens because I can't find why this happens, it is rare for it to happen and it happens anywhere in multiple projects.

    sometimes it works just fine for weeks, other times it happens twice a week

     

    I created a for loop to press Enter 2000 times on the same textbox and it does not seem to happen.

    • rraghvani's avatar
      rraghvani
      Icon for Champion Level 3 rankChampion Level 3
      9 months ago

      The only other suggestion that I have, if you can, read the value from your source, and store it into a variable. Use the Log method to output the variable, followed by your input e.g. textbox.Keys([variable name]).

      Hopefully, this should give you an idea, of where the issue is occurring i.e. is it the variable or textbox.Keys. You should be able to narrow down the issue, and eliminate possibilities. 

      • MW_Didata's avatar
        MW_Didata
        Super Contributor
        9 months ago

        They're hardcoded strings, no variable has been used in these tests.

        The test execution takes about 7,5 hours, so logging every keys method is just not possible