Forum Discussion
HKosova
13 years agoSmartBear Alumni (Retired)
Hi Benoit,
The problem seems to be nontrivial, and, though other TestComplete users may give you some hints, it may require advanced troubleshooting that can't be done here, on the forums. I'd like to ask you to open a support ticket about this issue, so our Support Team can investigate it more closely. Please attach your test project(s), VM configurations and any other details that seem relevant. Also, a sample application where the issue can be reproduced would be helpful to figure out what exactly is happening.
By the way, you say, you're using the TestExecute version 8.50, whereas the latest version is 8.60. Could you please upgrade to 8.60 and see whether that works for you?
The problem seems to be nontrivial, and, though other TestComplete users may give you some hints, it may require advanced troubleshooting that can't be done here, on the forums. I'd like to ask you to open a support ticket about this issue, so our Support Team can investigate it more closely. Please attach your test project(s), VM configurations and any other details that seem relevant. Also, a sample application where the issue can be reproduced would be helpful to figure out what exactly is happening.
By the way, you say, you're using the TestExecute version 8.50, whereas the latest version is 8.60. Could you please upgrade to 8.60 and see whether that works for you?