Forum Discussion

hskim's avatar
hskim
Contributor
9 years ago

Any object doesn't be recognized in Mobile screen.

Dear,

I use mobile module in testcomplete.

I remember, it worked well.

But in 11.31 version, it doesn't work.

Mouse point is on mobile screen(GPS menu), but it is recognized in google web page.

Testcomplete can't catch mobile screen.

 

I can't understand why is that.

Please give me an idea if somebody know.

 

Thanks.

  • YuriPeshekhonov's avatar
    YuriPeshekhonov
    Icon for Alumni rankAlumni
    9 years ago

    Hi,

     

    This behavior is quite odd. Please restart your machine and check whether the problem persists. Just in case, do not run any other programs except for TestComplete after restart.

     

    If this doesn't help, please try reproducing this behavior on another machine.

     

    BTW, please keep in mind that you can create a support case, if you cannot find a solution here.

  • Evgeny's avatar
    Evgeny
    Icon for Staff rankStaff
    9 years ago

    Hello,

     

    It seems that you're trying to work with a native app like Settings. If so, TestComplete is unable to recognize objects in it since it's not instrumented. Thus, in this case you can create only image-based tests. To learn how to prepare an Android app for testing it in TestComplete, refer to the Preparing Android Applications help topic.

    • hskim's avatar
      hskim
      Contributor
      9 years ago

      Thanks everyone.

      I did success that object recognized in mobile screen.

      But I don't know why that didn't work early.

      I will explain in here if I know the reason.

       

      Thanks again.