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googleid_103279's avatar
googleid_103279
New Contributor
11 years ago

Android application force closes after instrumenting in TestComplete

Hello

After update Test Complete to version 10.50 my application cannot be instrumented by TC GUI becouse after that it force close itself. On 10.30 it works fine. Any solution on this?



On iOS Test Complete cannot map any objects of my aplication. When try to mapping application close itself. Everything on TC 10.50.

1 Reply

  • TanyaYatskovska's avatar
    TanyaYatskovska
    Icon for Alumni rankAlumni
    11 years ago

    Hi Ktos,


     


    Could you please follow the steps below to help us investigate the issue?


     


    1. Run Command Prompt.


     


    2. Navigate to the "<Android SDK>\Platform-tools\" folder. To do this, type:


    cd <your_drive_letter>:\<path_to_the_Android SDK>\Platform-tools\


     


    3. Execute the following command with Android Debugging Bridge:


    adb shell logcat -c


     


    4. Instrument the app and reproduce the crash on your Android device.


     


    5. Execute the following command with Android Debugging Bridge to generate the report:


    adb shell logcat -d > dump.txt


    The "dump.txt" file will be created on your machine where the "adb.exe" executable file is located.


     


    6. Send the generated file to our Support team.


     


    Is there a way we can get a copy of the tested application to reproduce and investigate the problem in our lab? This would help our QA team a lot.


     


    Thanks in advance.