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slecault's avatar
slecault
Contributor
5 years ago

Android app not responsive to mouse click

Context: Our mobile app is developped using Xamarin (not Form). Both iOS and Android have the same global look and same functionnalities.  I have scripts that ran fine on both OS until a merge/int...
slecault's avatar
slecault
Contributor
5 years ago

Hi Alex,

I did open a case in late december. In order to investigate, support wants to get the app which won't work outside our building because it needs to interact with our server.  

I was hoping someone else had seen this behavior and might share what they did to resolve the situation.

 

Thanks

  • AlexKaras's avatar
    AlexKaras
    Icon for Champion Level 1 rankChampion Level 1
    5 years ago

    Hi,

     

    I see...

    I do not remember that someone mentioned such problem here thus suggested to contact Support directly...

     

    P.S. I am sure that you tried .Touch() and .Keys('[Enter]') as possible workarounds for the problem, didn't you?

     

    • slecault's avatar
      slecault
      Contributor
      5 years ago

      Hi Alex,

      The click is my workaround attempt!

      My scripts always uses Touch, Keys or SetText. Since the scripts are not working, I tried manually interacting with the App via "Show Mobile Screen".

      I can pretty much do anything on the device except in our app (maintained by external dev team). 

      Thanks