Forum Discussion
Hi Alex,
I did open a case in late december. In order to investigate, support wants to get the app which won't work outside our building because it needs to interact with our server.
I was hoping someone else had seen this behavior and might share what they did to resolve the situation.
Thanks
- AlexKaras4 years agoChampion Level 3
Hi,
I see...
I do not remember that someone mentioned such problem here thus suggested to contact Support directly...
P.S. I am sure that you tried .Touch() and .Keys('[Enter]') as possible workarounds for the problem, didn't you?
- slecault4 years agoContributor
Hi Alex,
The click is my workaround attempt!
My scripts always uses Touch, Keys or SetText. Since the scripts are not working, I tried manually interacting with the App via "Show Mobile Screen".
I can pretty much do anything on the device except in our app (maintained by external dev team).
Thanks
- AlexKaras4 years agoChampion Level 3
Hi,
Is it possible to contact this development team and talk with them about the problem?
There is a chance that problematic control is some custom descendant from standard one with not all required inheritance been implemented.
Alternatively, if problematic control is inherited indeed, developers might provide you with the necessary information for proper control mapping in TestComplete https://support.smartbear.com/testcomplete/docs/working-with/managing-projects/properties/object-mapping.html.
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