Forum Discussion
Our existing automated suite for the desktop application is also not working after the upgrade from version 15.55 to 15.72,everything is broken now for TestComplete version of 15.72.60.
- ChiefBrian7 months agoContributor
Make sure you report this to smartbear.
The most recent response I got from the support team indicated that it was by design and on purpose that they broke all desktop testing for QT applications without warning in a dot update.
They have removed support for QT 6.2(LTS), and also skipped supported QT 6.5(LTS) and will only support the latest QT 6.8(LTS). Since it was impossible to use TC with a QT version greater than 6.2 prior to this update, it means that all tests are broken now since the QT 6.2 applications will not be recognized by TestComplete anymore.It took 3.5 weeks for support to tell me this, so I am still not sure if they are just misinformed and this is actually a bug. I am still awaiting a response back from them(average response time is about 3-5 days).
I have so far been very disappointed with the support on this issue. And if this was really on purpose I would be very disappointed with how Smartbear treated us as customers.
- JDR25007 months agoFrequent Contributor
I find this "by design" business hard to believe. You don't do that without clearly documenting it. I'm sticking with it being a bug and support failing to recognize it as such.
If you have an account manager at Smartbear you should contact them and complain. 15.72 was a major fail. They should expedite releasing 15.73 with fixes for everything they broke.