Forum Discussion

jasahl's avatar
jasahl
New Contributor
1 year ago

Unable to load license file

I'm trying to install our license file to our on premise server. Steps 1 & 2 are fine, but when I attempt to upload, I get a "Sass license cannot be imported" message, then the "license token is outdated" error seen in the screenshot

Any ideas?

 

2 Replies

  • jasahl's avatar
    jasahl
    New Contributor

    Tried upgrading license manager on our server, and now we get "The license cannot be used on this server"

    Our previous license has expired, so we purchased a new one, but have no way to activate it on our server and are currently unable to use ReadyAPI at our site at all

    • busste's avatar
      busste
      New Member

      Hey jasahl, what was the reason of this? Did you manage to solve it yourself, or you needed assistance from SB support?
      I am having the same issue.

      Thanks.
      Stefan.