Forum Discussion

InComm_Support's avatar
InComm_Support
New Contributor
12 years ago

Reactivating a License onto a different PC

I activated a license onto PC-A, then deactivated it from PC-A. I then attempted to activate the same license onto PC-B, but the license would not activate onto PC-B. How can I resolve this issue?
  • TSanchez_1's avatar
    TSanchez_1
    Staff
    12 years ago
    What errors are you seeing? Can you please attach screen shots and also provide your license. Thanks.

    Regards,
    Temil
  • TSanchez_1's avatar
    TSanchez_1
    Staff
    12 years ago
    When asked to activate the license, please choose "activate offline." Click on the "copy button" on the right hand side and then click on the email address. This should open up your default email client. Remove any signatures that you have, right click and click on copy. Send the email and you should receive the activation key within 5 min. When you receive the activation key, go back to SoapUI click on next and browse for this new activation key. Then you should get the terms of agreement. If you need further assistance please let me know.

    Regards,
    Temil