Why does the collaborator GUI not work after a reboot?

Hi cscooper,

When GUI client or Tray Notifier is executed, it tries to load the existing configuration. It looks like something goes wrong during this process.

Find the <.smartbear> folder under your Windows account's folder in the "C:\Users" directory, rename it to <.smartbear-copy>, and try to run the GUI client using the administrator privileges (right-click it and select run as "administrator").

If the issue still persists check whether the command-line client fails too:

1. Open your command prompt.

2. Change the directory to the one where the Collaborator client is installed and execute the "collab login" command.

If it fails, share the output.