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francois_roux's avatar
francois_roux
Occasional Contributor
12 years ago

Markers at wrong coordinates in document reviews in Collaborator 8

Hi, We've recently upgraded to Collaborator 8. Everything seems to work fine, except for two things: On Windows 7/IE8, adding comments to files takes ages. And another issue is that, w...
Anonymous's avatar
Anonymous
12 years ago
Hi Francois,



Regarding the slowness while adding comments:

If the slowness affects individual character display, check if you have any anti-virus running that may impede the process.

If the slowness affects the entire chat when you click "add", also check to see if you have any triggers running that may affect performance.



Yes, we're aware of the displaced pushpins doing document review in IE8. That is a previously reported known issue (ref. defect case 70455) that will be available in our next maintenance release.