John_D
3 years agoContributor
collaborator client install issue (win10)
during client install the following error is encountered:
Error "LoadLibrary failed with error 126: The module could not be found"
This may be more of a windows library issue, but would like to determine if any knowledge sharing is available here in regards to collaborator client specifically.
additional information; this was encountered during a remote desktop interaction.
The error is introduced when a user is remoting into a PC that has unique graphics configurations (dual graphic cards) The install works fine when the impacted user logs in directly to the suspect PC.