Forum Discussion

bdomahon's avatar
bdomahon
New Contributor
13 years ago

Chat Window Shows "Loading Chat" when a Word Doc is Uploaded to a Review

Hi, I am running into issues with CC version 6.0 where when we upload Word Docs using Windows 7. When the file versoin is opened for review, the chat window shows a pop up window stating "Loadi...
nlterry's avatar
nlterry
Contributor
13 years ago
Brian,

We don't usually recommend using newer clients with older servers. In some cases it may work, but we recommend the server be the same version, if not newer, than the client.