Forum Discussion

mardito's avatar
mardito
New Contributor
10 months ago

Cannot open individual projects

I am relatively new to Collaborator, so apologies for my naivety. We are still in the setting-up phase, so nothing is in production. We recently updated our Collab server to 14.5.14502, and in the p...
Humashankar's avatar
Humashankar
Champion Level 3
10 months ago

Hi mardito 

Looks it is a sort of config / migration issues

Can you check the below reference page and configurations all inline and also make sure the limitations which could also cause a bit issue as what you are experiencing

Oracle | Collaborator Documentation (smartbear.com)

 

Hope this helps - Happy to help further!!
Thank you very much and have a great one!

Warm regards

  • mardito's avatar
    mardito
    New Contributor
    10 months ago

    Thanks for the response. I checked the configurations and limitations in the reference doc you supplied and all is good as far as I can see.

    We are on 19c. We do not have Oracle Text Search enabled, so no CTX_DDL package was installed. We are not in a non-English locale. There are no double quotes in any field names. Our Oracle JDBC driver was installed correctly and during installation, we used the GLOBAL_DBNAME, not SID 

    I did run a debug on my collaborator when the error occurred, and opened a support ticket attaching the debug output. 

    One of the lines in the error log is intriguing: 

    SEVERE: Last error captured before entering debug mode: 
    com.google.gwt.event.shared.UmbrellaException: Exception caught: Exception caught: (TypeError) : Cannot read properties of null (reading 'Vc')

    I am waiting on customer support to respond, and if it proves helpful, I will post a solution here if none is provided by other users.