rgundogmus
5 years agoNew Contributor
Action Items not loading in Web GUI Home Page, Desktop GUI
Collaborator version: 12.1.12101
Java: 11
Some of developers could not see any action items (reviews) on the Web Client home page and desktop GUI. But they can access directly from url and do...
- 5 years ago
Hi,
Probably, you have faced a known issue - COLLAB-5920. The fix is planned for one of the future releases of Collaborator 12.
To work this around, please try the following approach:
- Look for non-closed reviews in which the user is a participant (Reviews in Progress report)
As the user, view each review and mark any unread comments as 'read' (click on "Mark all read" for each conversation)
- Look for non-closed reviews in which the user is a participant (Reviews in Progress report)