Forum Discussion

ojo0608's avatar
Occasional Contributor
14 years ago

SofwarePlanner Registartion Problem.


Recently, I am looking for new Test Tracking System for our future product. We are using TestComplete, so I am pretty sure QAcomplete is the best choice for us. However, when I tried to integrate Trial QAcomplete with TestComplete, I faced some error.

There was on problem until softwareplanner registration. After I filled up all blank, I got a "Email was missed or has invalid format" message. I don't know the reason. I could choose Project, then that warning showed up when I clicked OK button.

I attached screenshot for more detail information.

3 Replies

  • Hi!

    I've seen that error before. If you notice on the registration form, there are two tabs: one for our TestComplete registration and another for QTP. Click on the QTP tab and uncheck the Active? box to make it inactive. Then go back to the TestComplete tab and you'll be able to finish up.

    By the way, are you using QAPlanner or QAComplete? I just wondered since you mention QAComplete and I can move this into the QAComplete forum.

    Let us know how it goes!
  • ojo0608's avatar
    Occasional Contributor
    Thanks a lot!

    It works when I unchecked Active? in QTP tab.

    And I am currently using QAComplete. I am sorry to write it wrong place. If you move it to QAComplete, I will be happy about it.

    Thanks for your help.
  • Glad it works for you :) !

    I've moved the post to our QAComplete Integrating section so anyone who has the same problem might find it.