Forum Discussion

dholmes's avatar
Occasional Contributor
8 years ago

Subversion GUI client configuration error

When i try to configure the v11 GUI Client using an existing SVN repository, i get the following error:


Error: Could not create valid Subversion configuration based on current working directory: svn: E170013: Unable to connect to a repository at URL 'https://***'
svn: E215004: No more credentials or we tried too many times.
Authentication failed


From the command line, this process works fine. I can update and commit without error.


Administrators-MacBook-Pro-5:database_29 dholmes$ svn info

Path: .

Working Copy Root Path: /Users/dholmes/Documents/Source/database_29

URL: https://***

Relative URL: ^/trunk/Database

Repository Root: https://***


How do i solve this?

3 Replies

  • OlegB's avatar
    SmartBear Alumni (Retired)

    Hello dholmes,


    Please try to do the following:


    1) Make a copy of the following directory: C:\Users\Your Username\.smartbear

    2) After making a copy, remove that entire .smarbear directory.

    3) Try to run the Collaborator client again.

    4) Create a new SCM configuration.

    5) Select “Help -> Capture the debugging log”.

    6) While the “Debug log” window is opened, try to reproduce the issue.


    If the GUI client still indicates the same errors, please submit a ticket with description of the issue and attach the generated log file.

    • dholmes's avatar
      Occasional Contributor

      This is a Mac v 10.12.3.  Collabor GUi Collaborator Enterprise 11.0.11000 © 2005-2016 SmartBear Software, Inc.


      dholmes$ svn --version

      svn, version 1.9.4 (r1740329)

         compiled Jun 28 2016, 15:34:38 on x86_64-apple-darwin15.5.0