Forum Discussion

bkambach's avatar
bkambach
Occasional Contributor
7 years ago

Collaborator client error (CollabClientInvalidInputException)

Upgraded Collaborator server to 11.3 (build 11301).

With both client versions 11301 and 11000, get the following error trying to create a new review:

 

!ENTRY com.smartbear.collaborator.ui 4 0 2018-07-11 16:24:34.643
!MESSAGE Could not finish Review Job
!STACK 0
com.smartbear.ccollab.client.CollabClientInvalidInputException:
JSON API Error: Permission denied (Code: IOError )
at com.smartbear.ccollab.client.commands.Command.sendBatch(Command.java:519)
at com.smartbear.ccollab.client.commands.AbstractAddChangelistCommand.executeJson(AbstractAddChangelistCommand.java:261)
at com.smartbear.ccollab.client.commands.admin.review.AbstractReviewCommand.executeJson(AbstractReviewCommand.java:208)
at com.smartbear.ccollab.client.commands.Command.validateAndExecute(Command.java:433)
at com.smartbear.collaborator.Collaborator.executeJson(Collaborator.java:219)
at com.smartbear.collaborator.jobs.AddToReviewJob.processChanges(AddToReviewJob.java:223)
at com.smartbear.collaborator.jobs.AddToReviewJob.run(AddToReviewJob.java:134)
at org.eclipse.core.internal.jobs.Worker.run(Worker.java:54)

  • bkambach's avatar
    bkambach
    Occasional Contributor
    7 years ago

    One additional detail: When I log into Collaborator (in the browser), a new review was created but none of the files were added. 

     

    So, even though the error indicates "Permission denied", the client authenticated enough to create the review.

    • bkambach's avatar
      bkambach
      Occasional Contributor
      7 years ago

      I've attached the full log (which was actually split into 5 separate files).

       

      In each of those files, I've sanitized file names, file content, etc., which you'll see as a note of the form "<BK Sanitized ...>".

      • alwaysonnet's avatar
        alwaysonnet
        Occasional Contributor
        7 years ago

        I am also getting this error? Is there any resolution?