Forum Discussion

bkambach's avatar
bkambach
Occasional Contributor
8 years ago

Collaborator client error (CollabClientInvalidInputException)

Upgraded Collaborator server to 11.3 (build 11301). With both client versions 11301 and 11000, get the following error trying to create a new review:   !ENTRY com.smartbear.collaborator.ui 4 0 201...
AlexeyKryuchkov's avatar
AlexeyKryuchkov
Icon for Alumni rankAlumni
8 years ago

Hi,

 

May I request the whole log from Eclipse?

 

Thanks!

  • bkambach's avatar
    bkambach
    Occasional Contributor
    8 years ago

    I've attached the full log (which was actually split into 5 separate files).

     

    In each of those files, I've sanitized file names, file content, etc., which you'll see as a note of the form "<BK Sanitized ...>".

    • alwaysonnet's avatar
      alwaysonnet
      Occasional Contributor
      8 years ago

      I am also getting this error? Is there any resolution?

      • bkambach's avatar
        bkambach
        Occasional Contributor
        8 years ago

        We traced this down to some of the files/folders in the collaborator content cache (<Collaborator root>/tomcat/collaborator-content-cache) being owned by root insted of the lower-priviledged user normally used to run the server.

         

        Recursively resetting the ownership of this directory remedied the problem.