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bkambach's avatar
bkambach
Occasional Contributor
8 years ago

Collaborator client error (CollabClientInvalidInputException)

Upgraded Collaborator server to 11.3 (build 11301). With both client versions 11301 and 11000, get the following error trying to create a new review:   !ENTRY com.smartbear.collaborator.ui 4 0 201...
AlexeyKryuchkov's avatar
AlexeyKryuchkov
Icon for Alumni rankAlumni
8 years ago

Hi,

 

May I request the whole log from Eclipse?

 

Thanks!

bkambach's avatar
bkambach
Occasional Contributor
8 years ago

I've attached the full log (which was actually split into 5 separate files).

 

In each of those files, I've sanitized file names, file content, etc., which you'll see as a note of the form "<BK Sanitized ...>".

  • alwaysonnet's avatar
    alwaysonnet
    Occasional Contributor
    8 years ago

    I am also getting this error? Is there any resolution?

    • bkambach's avatar
      bkambach
      Occasional Contributor
      8 years ago

      We traced this down to some of the files/folders in the collaborator content cache (<Collaborator root>/tomcat/collaborator-content-cache) being owned by root insted of the lower-priviledged user normally used to run the server.

       

      Recursively resetting the ownership of this directory remedied the problem.

      • alwaysonnet's avatar
        alwaysonnet
        Occasional Contributor
        8 years ago

        Hi,

         

        I don't see the folder collaborator content cache in our setup. Are there any other places to look for this folder?