Intermittent Performance Issues
What is everyone doing to fix intermittent performance issues in Zephyr Squad? My team regularly runs into issues when we are using the system heavily (i.e. during testing phases of projects) - so we can go a few weeks without using it but then we'll be in it heavily for anywhere from 2 weeks to 2 months. My testing team is small - only 6 people - and yet, every time we need the system the most, it has issues with slowness. There are times when executing a step will take up to 2 minutes to refresh. On longer test cases, that means we are spending a lot of time just waiting for the page to refresh so we can move on to the next step. Sometimes, the page is so slow it won't load at all. It never happens to everyone at the same time. I will get a couple users reporting issues and then about the time the issues stop for those users, it starts for the others. We do all the standard troubleshooting steps: clear browser cache, clear zephyr cache, clear zephyr permission cache, check for updates - none, reindex project metadata, reindex project executions (this takes anywhere from 2-5 hours so we lose time when we have to do this), switching to a different browser (mostly Chrome or Edge but Firefox has also been used) - and nothing resolves it. Eventually, the users give up and they'll come back the next day or 2 days later and all of a sudden it will work fine. We end up losing 2+ days of testing every project because of this. This has been an ongoing battle for years. I used to raise tickets regularly for this and either: 1, by the time someone got back to me the issue had resolved itself (with no rhyme or reason and no action taken). 2, the support person wouldn't read the details of my issue so I'd get shuffled around for weeks on end with nobody able to fix the problem because of language barriers. 3, I'd be told "the upcoming release will help resolve these issues" but those upcoming releases come out and get installed and it's no better. Needless to say, I don't even bother raising tickets anymore. At this point, we are shopping for other tools but moving is going to be a pain as we have a lot of history that has to migrate so we'd much rather get this working well. If there is a solution for this or if others know how to fix it as it happens, I'd love to know how!
Execution steps sporadically loading very slowly
Hello, dear SmartBear Community! We have a sporadic issue with Zephyr Squad for Jira Cloud. When it happens, we see a spinner instead of the test steps in the Test Execution (see attachment). The test steps in the corresponding Jira ticket are opened quickly at the same time, so the issue only affects Test Executions. The browser DevTools shows a specific slow endpoint - the one that loads execution details: https://prod-play.zephyr4jiracloud.com/connect/public/rest/api/1.0/execution/8cfb1aa5-... This does not happen consistently, but when it does, it usually lasts for a long time and affects all our QA team members. I.e. today none of the executions could be loaded for 3 hours (!). This makes the work of the QA engineers so much slower than it could be as most of the time during test execution is spent on waiting for Zephyr Squad. We filed a support ticket at the beginning of January. The response from the support team that we received 6 days ago (mid-February) was that a development ticket had been raised. There was no further update yet. We still continue to see the issue quite often. I would say that it has become worse since our support ticket in January as now we have days like today - when even page refreshes do not help. Does anyone else experience this issue? If you experienced and solved it, we would be grateful if you could share your solution. P.S. Dear SmartBear team, could you please help? We have been your loyal customers for 4 years now, and we used to recommend your products to our colleagues.
Required Execution fields when using Automation API
Hi, currently using the Zephyr Squad Server automation API to create and execute tests in bulk. Currently, I cannot find a way to configure the test execution created by the automation. We require either a comment or an attachment for every test execution as test evidence, but the execution created by the automation does not set these fields. Is there a way to either: Set default values for execution fields when creating an automation task Bulk update the comment field for a list of executions A possible solution now would be to pull all executions for the test cycle and update each execution one at a time, but our test suite is too large for this. Thanks in advanceIs there any way to import/upload test plan/test execution?
I am wondering if there are a way to upload not only Tests but to set thought upload in which Release/Test Cycle/Folder to place Tests for execution? We have ~300 TCs which are planned for execution for ~7 releases that have multiple cycles and folders. It's really time consuming to create all test plan tree and put cases there manually. How it can be optimized?
After migrating to cloud test executions are not under test cycle
Hello, Recently we are migrating from server to cloud with Zephyr squad, however we came across a strange situation. Below is the test case screenshot where we are able to see the test execution in Jan 2023 Malaysia Test cycle, however we are unable to see the same test executions in cycle summary under test cycle, however if we change the status of the test execution in test case it was automatically reflecting under test cycle. We need to see the test executions under test cycles as it was showing in on on-prem before migration. I have provided all the screenshots. please let us know your inputs
`status` param ignored when creating execution via API
We're adding integration to Zephyr Squad via API. According to the documentation for the `create_execution` endpoint, we should be able to pass the parameter `status`, as an Object and set it to whatever value we want. We wanted to have this attribute set to "WIP". However, this parameter is simply ignored. These are the bodies of the request that were tested: '{"status":{"id":3},"projectId":10000,"issueId":10050,"versionId":-1,"cycleId":-1}' # supposed to be the right one '{"status":{"name":"WIP"},"projectId":10000,"issueId":10050,"versionId":-1,"cycleId":-1}' '{"status":{"name":"WIP","id":3},"projectId":10000,"issueId":10050,"versionId":-1,"cycleId":-1}' '{"status":3,"projectId":10000,"issueId":10050,"versionId":-1,"cycleId":-1}' '{"status":{"id":1},"projectId":10000,"issueId":10050,"versionId":-1,"cycleId":-1}' Neither of the above worked and each time in response we were getting an execution with the status "UNEXECUTED": ... "status":{"name":"UNEXECUTED","id":-1... Is there something we can do to make it work? Temporarily we'll be using a second call to update the created execution on the `update_execution` endpoint.
JIRA Test case execution
Hi Team, I need to integrate JIRA zephyr squad with my application. I want to automate the process of test case execution and cycle execution. Can you please guide me, how to do that? I have tried something and posted on the Zephyr Squad community link is given below https://community.developer.atlassian.com/t/zephyr-squad-cloud-rest-api-integration-is-not-working-for-me/74639/2 Please give me step by step approach to do it. Thanks, Akhtar
