ContributionsMost RecentMost LikesSolutionsRe: Failed to load DLL shFolder: Smart Bear Test Complete trial installation issue Thanks, I've submitted a support ticket and will update this when I have it resolved. If anyone else has experienced it, please let me know. Re: Failed to load DLL shFolder: Smart Bear Test Complete trial installation issue HI, Thanks for the reply. Yes, tried that but didn't make a difference. I replaced the dll and restarted, but still getting the same issue. Failed to load DLL shFolder: Smart Bear Test Complete trial installation issue Hi All, I'm trying to install the Test Complete free trial to evaluate the product and see if we'll , but running into issues. Running Windows 10 pro, and when the installation begins (I'm running the installer as admin) I receive the attached error. Any suggestions? I've attempted editing my local security policy per another help article but it didn't solve the issue. The exception is: Failed to load DLL shFolder. Setup will now terminate. Thanks for any assistance! Chris