VFixed
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Re: Can't load online start page
I posted in the other question as well. If you don't get help shortly then try opening a ticket with SB Support at https://support.smartbear.com/product-list/ My 'check for updates' returned the error that I didn't have an internet connection when I did; then it was fixed through support, and now I'm back to square one. So whatever URL my IT department whitelisted.....has changed. This apparently will be an ongoing problem for me if SB continues to change URLs.2.4KViews0likes0CommentsRe: Can't open Help Index page, and then TC 11.20 terminates !
Let us know if it works or not. If it doesn't I suggest opening a ticket with SB Support at https://support.smartbear.com/product-list/ I don't think that all of the SB downloads come from .smartbear.com which was problematic for me and why I had to work directly with SB Support.2.9KViews0likes2CommentsRe: Can't load online start page
Is it possible there is a company firewall blocking the IP? That happens to me which I check for Smart Bear Test Complete updates. If so open a support ticket and support will work with you and your IT department to get the exact IP/ URL unblocked so you can use TC.2.5KViews1like3CommentsRe: Test complete supports AS 400 application?
Tanya my offices is an as/400 shop but we don't use TC on the as/400 because we didn't think it would work so this question is of interest to me. We use TC to test our web tools. I think the type of object is not as important at this point as just finding out.... has anyone ever successfully ran TC on an as/400 box? Here's a high level overview of an as/400 (nowadays it is called iSeries, old timers --such as my office-- call it an as/400).2.7KViews0likes2CommentsRe: Unable to check for updates now, because you are not connected to the internet
qtrolazyg The issue on my machine is that my company was blocking the SB URL that is used to check for updates. I worked with my IT team and SB support to get that issue Sadly I have a brand new issue when checking for updates and have opened a trouble ticket for it.2.4KViews1like1Comment