Forum Discussion
mdh
9 years agoContributor
my company now whitelisted *.smartbear.com which solved the Zscaler blocking problem
VFixed
9 years agoContributor
I posted in the other question as well. If you don't get help shortly then try opening a ticket with SB Support at https://support.smartbear.com/product-list/
My 'check for updates' returned the error that I didn't have an internet connection when I did; then it was fixed through support, and now I'm back to square one.
So whatever URL my IT department whitelisted.....has changed. This apparently will be an ongoing problem for me if SB continues to change URLs.